Ford Arbitration Program

State-Certified Arbitration Information Steps to take if you think you have a lemon.1. Consult your warranty booklet.2. Attempt to resolve the problem with the dealer.3. Contact the manufacturer directly. In some cases, you may be required to directly notify the manufacturer of the need for further repairs.

1. Consumer Arbitration Program
2. Ford Focus Arbitration Program
3. Ford Transmission Settlement Claim Form

Send letters by certified mail, keeping a copy and the certified mail receipt.4. You may pursue arbitration if you think you meet all of the following requirements:. The specific problem is covered by the original manufacturer's warranty (bumper to bumper, powertrain, or emissions) or within six month of expiration. This does not include extended warranties. You have notified the manufacturer directly about the problem, if required.

The problem substantially impairs the use, value, or safety of your vehicle. The problem has not been satisfactorily repaired. The manufacturer has a state-cetified arbitration program. (refer to the list below)Benefits of ArbitrationArbitration is a dispute resolution process by which warranty disputes between manufacturers and consumers are resolved by neutral arbitrators.

The arbitration program has served the Court, the Bar, and the public well since the program was implemented in July 1989. The Court is able to divert these civil cases into the arbitration program and reallocate some judicial resources into areas that are in need of more judicial support. The Bar is able to participate as arbitrators, and learn what it is like 'on the other side of the bench,' which will enable the attorneys who act as arbitrators to be better prepared for their own motions and trials. Also, the Bar needs to work in conjunction with the court in order to have a successful arbitration program. And finally, the public is served by the arbitration program in that the cases are heard in a short time frame, saving the time and expense of formal litigation.StaffThe Arbitration Center is staffed with an Administrator and Administrative Assistant. Hawkins is the Administrator and Lorena E.

Consumer Arbitration Program

Hernandez is the Administrative Assistant. They are responsible for the day to day operations of the Lake County arbitration program.Associate Judge Donna-Jo Vorderstrasse is presently the presiding judge of the Probate and Alternative Dispute Resolution (ADR).You can reach the Arbitration Staff at: 847-377-3700 or in writing at:415 Washington StreetSuite 106Waukegan, IL 60085FacilitiesThe Lake County Arbitration Center is located outside of the main courthouse in downtown Waukegan, at 415 Washington Street, Suite 106.

Ford Focus Arbitration Program

Ford Transmission Settlement Claim Form

The facilities offer 5 hearing rooms, 2 conference rooms, 2 mediation rooms, and a reception area and administrative space.The Arbitration Center is open from 8 a.m. Between Monday - Friday.